Privacy Policy

Last updated: April 22, 2026

Paragon Home Services (“Paragon,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit paragonhomeservicesca.com, how we use it, who we share it with, and the rights you have — particularly if you’re a California resident.

Information we collect

Information you provide directly. When you submit a contact form, request an estimate, or call us, we collect the information you choose to share — typically your name, phone number, email address, service address, and a description of the work you’re inquiring about.

Information collected automatically. Like most websites, we automatically receive certain information when you visit our site, including your IP address, browser type, operating system, referring page, pages you view, and the date and time of your visit. This is used to understand site traffic patterns and improve the user experience.

How we use your information

To respond to inquiries and provide estimates, schedule work, and deliver the services you request.
To send service updates, appointment confirmations, and project communications.
To improve our website, understand how visitors use it, and fix issues.
To comply with legal obligations (for example, tax and licensing records).

Cookies and tracking technologies

Our website uses cookies and similar technologies to operate the site and to understand how it’s used. Cookies are small files stored in your browser. You can disable cookies in your browser settings; however, some parts of the site may not function as intended.

We use Google Analytics 4 to measure site usage in aggregate (pages visited, session duration, device type, geographic region at the city level). Google Analytics sets cookies beginning with _ga that help distinguish unique users. We do not use Google Analytics for advertising or remarketing purposes.

You can opt out of Google Analytics across all sites by installing Google’s browser add-on at tools.google.com/dlpage/gaoptout.

Third-party services we use

Google Analytics (Google LLC) — website usage analytics.
Resend (Resend Inc.) — delivers transactional email (inquiry confirmations and internal notifications) when you submit a form.
Vercel (Vercel Inc.) — hosts our website and processes request logs as part of normal server operation.

Each of these providers processes limited information on our behalf under their own privacy and security terms. We do not sell your personal information to any third party.

How we share your information

We share information only as necessary to operate our business:

With the service providers listed above, strictly to operate our website and respond to you.
With subcontractors or specialty trades directly involved in executing work you’ve hired us for.
When legally required (for example, in response to a court order, subpoena, or lawful request from public authorities).

We do not sell your personal information. We do not rent, trade, or share your information with marketers or data brokers.

Your rights (California residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you the following rights:

Right to know what personal information we’ve collected about you, where we got it, why we collected it, and whom we’ve shared it with.
Right to delete personal information we’ve collected (subject to limited exceptions such as legal record-keeping).
Right to correct inaccurate personal information we hold about you.
Right to opt out of the sale or sharing of your personal information. As stated above, we do not sell or share your personal information for cross-context behavioral advertising.
Right to non-discrimination — we will not deny service or charge you a different price because you exercised any of these rights.

To exercise any of these rights, email us at info@paragonhomeservicesca.com with the subject line “Privacy Request.” We will verify your identity before responding and reply within the timeframes required by law.

Data retention

We keep your information only as long as necessary to fulfill the purposes described in this policy or as required by law. Inquiry and estimate records are typically retained for the duration of our engagement and for up to seven years afterward for tax and warranty purposes. You can request earlier deletion using the contact information below.

Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s privacy

Our services are directed to homeowners and property managers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated through a notice on the site.

Contact us

Paragon Home Services
1817 Calamar Ave, Torrance, CA 90501
(310) 406-6675
info@paragonhomeservicesca.com